Everything you need to know for your appointment.
High st is notoriously busy, please allow an additional 10 minutes to find parking. High st and Willis st are our go to's for parking.
We are located at 1256 High st Armadale, inside 'Gem hair salon"
Please arrive on time to your appointment, when your arrive please wait downstairs either outside, or take a seat on the green chairs as you walk in. Ashlee will come down and collect you for your appointment.
Please note: If you are more than 10 minutes late to your appointment, your appointment may need to be rescheduled and your booking fee will be deducted. Please be respectful of our time as we are with yours.
Please come alone to your appointment, unless you have a guardian or carer. By law anyone under the age of 18 is prohibited from being in the room during a cosmetic tattoo procedure.
We kindly ask to reschedule if you are feeling unwell or are in contact with someone who is sick with any virus or contagious illness. This is to protect all staff and guests sharing the space at 1256 High st.
If you have tested positive for covid, please reschedule your appointment, with a minimum of 10 days from when you symptomatic. If you have a cosmetic tattoo procedure booked, please wait a minimum two weeks, or until you are feeling well again. This greatly impacts wound healing which will affect your healed result, it is best to wait until you have recovered.
EFTPOS and cash payments are welcome. Excluding AMEX. We do not offer Afterpay or payment plans.
Booking Fees & Cancellations
A small non-refundable booking fee is required to secure your time.
If you fail to provide 48 hours notice for rescheduling/cancelling, you will forfeit your booking fee.
This includes if you are feeling unwell or have tested positive for covid. Our booking policy is non-negotiable, as it is designed to protect our time. After the last 2 years of closures we are having to strictly adhere to our booking policy, as it is impossible as a small business to survive when clients are cancelling last minute or not showing to appointments. We are giving our time to you, and our time is just as valuable as yours.
Allowing enough notice to fill the gap provides the opportunity for eager clients on a waiting list to fill the space, and your booking fee will be transferred to your future booking as a thank you.